Cookie Policy – Setcrates

Welcome to www.setcrates.co.uk!
We want your experience on our website to be not only safe, but also smooth, convenient and tailored to your needs. Like most modern websites, we use cookies. Below, we explain clearly what cookies are, how we use them, and what your rights are when it comes to managing them.

What are cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit our website. They allow us to remember certain information about you – like what’s in your cart, whether you’re logged in, or which pages you visited. Cookies help the website function properly and adapt to your preferences.

What types of cookies do we use?

On our site, we use different types of cookies, each with a specific purpose:

  1. Essential (technical) cookies

These cookies are necessary for the website to function correctly. They allow you to:

  • add products to the cart,
  • log in to your account,
  • securely go through the checkout process.

Without them, key features of the site may not work.

  1. Functional cookies

These remember your preferences – such as language selection, location, or previously viewed products – so that your next visit is more convenient and personalized.

  1. Analytical (statistical) cookies

They help us understand how visitors use our site. Thanks to these, we can see which sections are most visited and what can be improved. We use tools such as Google Analytics and Hotjar, always in an anonymous way and without identifying individual users.

  1. Marketing cookies

These allow us to show ads that are tailored to your interests – for example on Facebook, Instagram, or Google. They can also remind you of products left in your cart. We use tools like Meta Pixel, Google Ads, Pinterest Tag, and MailerLite.

How long do we store cookies?

Some cookies are session cookies, which disappear once you close your browser. Others are persistent cookies – stored for a few days or even several months to remember your preferences and settings for future visits.

Do you need to give consent?

Essential cookies are automatically active and do not require your consent.
For analytical and marketing cookies, we ask for your permission when you first visit our website – via a cookie banner. You can accept, decline, or manage your preferences.

How can you manage cookies?

You have full control. At any time, you can:

  • update your preferences via the “Cookie Settings” link on our site (if available),
  • manage or delete cookies in your browser settings (e.g. Chrome, Firefox, Safari),
  • block new cookies from being stored on your device.

Note: Blocking some cookies may affect the website’s functionality (e.g. you may not be able to add products to your cart).

Who do we work with?

Data collected via cookies may be processed by trusted partners who provide technological and marketing support. These include:

  • Google (Google Analytics, Google Ads),
  • Meta (Facebook, Instagram),
  • MailerLite,
  • Pinterest,
  • Klarna (for cart analysis and deferred payment options).

We only work with providers who comply with GDPR and UK GDPR standards.

Changes to this Cookie Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page and take effect from the date of publication. We encourage you to review the policy regularly to stay informed.

Have questions?
If anything is unclear or you wish to exercise your data rights, feel free to contact us at:
📩 hello@setcrates.co.uk